Privacy Policy

Information We Collect

In the course of providing diagnostic and healthcare services, we may collect the following information:

• Full Name
• Contact Information (phone number, email address)
• Residential Address
• Age and Gender
• Appointment and Booking Details
• Health-related Information including medical history, test requisitions, and diagnostic reports
• Payment and billing information

Purpose of Collection

The information collected is used for the following purposes:

• Service Delivery — to provide accurate and timely diagnostic services
• Appointment Management — to schedule, confirm, and manage bookings
• Customer Support — to respond to queries, complaints, and feedback
• Regulatory Compliance — to meet obligations under applicable law
• Service Improvement — to enhance the quality of our diagnostic offerings
• Billing and invoicing for services rendered

Data Protection

Goyal MRI & Diagnostic Centre implements appropriate technical and organizational safeguards to protect all patient and user information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

Information Sharing

We do not sell or rent personal information to third parties. Information may be shared only in the following circumstances:

• With authorized healthcare professionals and consulting physicians for diagnostic purposes
• With diagnostic and laboratory partners for sample processing
• With technology service providers who support our operations under confidentiality obligations
• When required by applicable law, court orders, or government authorities

Cookies

Our digital platforms may use cookies to improve website functionality, remember user preferences, and enhance the overall user experience. Users may disable cookies through their browser settings; however, this may affect certain features of the platform.

Policy Updates

Goyal MRI & Diagnostic Centre reserves the right to update or amend this Privacy Policy at any time. Changes will be effective upon publication on our platforms. Users are encouraged to review this policy periodically.

Contact Us

For privacy-related queries, please reach out to us: